FAQ

What information do I need to provide to Audi Financial Services when applying for credit?

Why do I have to have comprehensive insurance on my vehicle?

What is Shortfall/gap cover?

How much can I borrow?

What happens if my car is involved in an accident and it is written off?

I have a complaint with my vehicle and am not satisfied. Why should I continue to pay Audi Financial Services?

As an existing customer, where can I find my account number?

What finance terms can I have under Audi Assured?

What happens if I exceed the kilometre limit?

Is Audi Assured available on all Audi vehicles?

Are there any exclusions with this option?

Can I finance any factory options, warranty and insurance under the program?

What is the ‘acceptable condition’ of a vehicle?